Thank you for visiting our website and seeking more information. We are Heim’s Disposal and we are excited to have you as a customer! Effective January 1st, 2024 we purchased Zerbe Refuse Hauling. You should have received a letter from Zerbe Refuse about this acquisition with some information on what happens next. You will be receiving a letter from us as well, along with your current invoice. These were sent on February 5th, so please watch for them in the mail. This letter contains all the important info you need to know about your service, so please be sure to read it thoroughly. You can also find that information and more below! Use the menu at the bottom of this section to scroll to your service information.
Service Frequency and Service Day
There will be no changes at this time. Over the next few months, we will be restructuring routes. This may affect your pick-up day. Also, as routes are restructured we plan to offer weekly service to all areas/customers. If you are affected by a change you will be notified by mail or phone.
Service Pricing
There will be no changes to service pricing at this time. However, there may be changes to HOW you pay or get charged. Please check out the section of this page pertaining to your specific service for more details.
Service Info
Pre-paid Bags
Previously Cash & Sticker Customers
Effective January 1st, Zerbe cash and sticker customers began transitioning to our Pre-Paid Bag Service. This service is a “Pay-As-You-Go” style service like your current cash/sticker service. Purchasing and using our Pre-Paid 33 Gallon trash bags pays for the pick-up and disposal of the waste contained in the bag. We also supply a 35 gallon tipper cart for use with your Pre-Paid Bag. This creates a uniform and efficient residential service structure for our operators while giving you the convenience and cleanliness of the Tipper Cart.
We will deliver 35 gallon carts incrementally over the next few months. When your cart arrives, it will be placed near the spot where you should place your trash for pick-up. This is your notice that the cart will be delivered. There will be no additional notice prior to its delivery. When the cart is delivered, you may begin using it for your Pre-Paid Bag immediately.
Pre-Paid Bags can be purchased at:
- Moore’s Supply
- Hegins Fuel & Deli
- Angie’s Market (Trevorton)
Pre-Paid Bag Service Guidelines
- A Pre-Paid Bag MUST be used to contain your waste. Bags should be tied shut and placed inside the cart for pick-up day.
- The blue lid on the cart signifies to our operators that you are a Pre-Paid Bag customer. Carts that do not utilize the Pre-Paid Bag, or do not use it correctly will not be dumped.
- Purchase/Use of the Pre-Paid Bag pays for the waste contained in the Bag. Each Bag is 33 Gallons in volume and is not to exceed 40 pounds in weight. If the cart is too heavy that it cannot be easily moved by a single person it will not be dumped. (For Reference: a 5 gallon bucket of water is roughly 40 pounds).
- Pre-Paid Bags are sold in packs of five (5) individual 33 gallon bags. You can purchase as many packs as you need, however they must be purchased by the pack. We do not sell bags in singles.
- 2024 Pre-Paid Bag Costs: $20.00 per pack of 5 Bags. This is equivalent to Zerbe’s per sticker cost of $4.
- Carts should be placed curbside in a consistent spot along your addressed street unless other arrangements are made for safety, routing, or convenience purposes. (e.g., Placing the cart curbside along an alley or side street).
- Please position the cart that the handles/wheels are facing the roadway.
- Cart must be out for pick-up the night before your pick-up day.
- If you are an ‘On-Call’ pick-up you must call our office prior to 4:00PM the day before your pick-up day.
- Bulk items, clean-out waste, additional trash that does not fit in the bag/cart and excess amounts of dense materials like kitty litter, yard waste, and burn ash can be disposed of for an additional fee. Notify us prior to placing out bulk items and extra trash so proper arrangements can be made for disposal.
- Those who routinely have excess trash will need to upgrade to our 96 Gallon Cart Service at the current 96 Gallon Cart Service rate.
- Please note that we DO NOT dump burn barrels for liability and safety reasons. Please place your ashes in a bag in your cart.
95 Gallon Tipper Cart
Previously Residential Coupon Book/Billed Customers
Over the next few months, we will begin transitioning your current residential service to our 95 Gallon Tipper Cart service. This is our effort to create a uniform and efficient residential service structure for our operators while giving the convenience and cleanliness of the Tipper Cart to our customers.
When your cart arrives, it will be placed near the spot you typically place your trash for pick-up. This is your notice that the cart will be delivered. There will be no additional notice prior to its delivery. When the cart is delivered, you may begin using it for your waste immediately.
Your current pricing and billing frequencies will remain the same. Quarterly billings take place during the first week of the quarter and are due on the 15th of the second month of the quarter. Monthly billings take place during the first week of the quarter and are due the last day of the month. We offer a variety of payment options including check via mail, credit/debit over the phone and online via our Online Bill Pay platform or visit our office to utilize your preferred payment method including cash. Please do not try to pay our operators on route or leave payments out on your dumpster for them to collect.
95 Gallon Cart Guidelines
- Quarterly billings take place during the 1st week of the quarter and are due the 15th of the 2nd month of the quarter. Monthly billings take place the 1st week of the month and are due the last day of the month.
- Once receiving the cart your rate will cover weekly pick-up of the 95 Gallon Tipper Cart filled with the typical household waste from a single-family home.
- Bulk items, clean-out waste, additional trash that does not fit in the cart and excess amounts of dense materials like kitty litter, yard waste, and burn ash can be disposed of for an additional fee.
- Those who routinely have excess trash will need to add an additional cart to their service to accommodate their waste flow. Additional carts will be charged at the same rate as the first.
- Please note that we DO NOT dump burn barrels for liability and safety reasons. If disposing of ashes, they need to be placed in the cart, preferably bagged, and cannot fill more than one third of the cart.
- Carts should be placed curbside in a consistent spot along your addressed street unless other arrangements are made for safety, routing, or convenience purposes. (e.g., Placing the cart curbside along an alley or side street).
- Please position the cart that the handles/wheels are facing the roadway.
- Cart must be out for pick-up the night before your pick-up day.
- Cart cannot be too heavy that it cannot be easily moved by a single person. Overweight carts will not be dumped.
Commercial Dumpsters
Your service will essentially remain the same at this time. Your current pricing and billing frequencies will remain the same, as well.
That being said, If you were previously billed “per-dump” your rate has been converted to a monthly charge based on your service frequency. We do not charge on a “per-dump” basis for routinely serviced containers. This will make your monthly invoice amount look different than your previous “per-dump” rate. We’ve provided two common examples below:
Example 1 – If your container was dumped every four weeks at $40 per dump that is 13 dumps per year. ($40X13 = $520 per year) divided by 12 months = $43.33 per month
Example 2 – If your containers was dumped every other week at $40 per dump that is 26 dumps per year. ($40 X 26 = $1040 per year) divided by 12 months = $86.67 per month
This eliminates the need for our drivers to track dumps on route and reduces the opportunity for billing errors.
Quarterly billings take place during the first week of the quarter and are due on the 15th of the second month of the quarter. Monthly billings take place during the first week of the quarter and are due the last day of the month. We offer a variety of payment options including check via mail, credit/debit over the phone and online via our Online Bill Pay platform or visit our office to utilize your preferred payment method including cash. Please do not try to pay our operators on route or leave payments out on your dumpster for them to collect.
Commercial Dumpster Guidelines
- Your Dumpster must be in a consistent spot and accessible so that the operator can back into and safely walk around all sides of the container.
- We recommend making sure your dumpster is accessible the night before your pick-up day. I.e. dumpster is out of and away from buildings, no cars or other items are blocking the container or the throughway to the container, etc.
- The back of the container should be one ‘lid length’ away from any structure or obstruction so lids can be flipped back completely.
- Containers that are inaccessible for any reason will not be serviced. If service is needed prior to the next pick-up day an additional trip fee will be applied.
- Material that is too long to fit inside the container should be cut down that the lid(s) can close, and the material will easily come out when dumped. Items sticking out the side/top of containers is a safety risk and may disrupt service if the item cannot be removed.
- Notify us prior to placing out bulk items and extra trash so proper arrangements can be made for disposal.
Roll-Off Customers
Effective January 1st, we will begin servicing your roll-off container. We offer both on-call and routine pre-scheduled regular use roll-off services, as well as temporary roll-off services. Our available roll-off sizes include 15, 30, and 40 cubic yard containers. If you are interested in having your roll-off placed on a routine dumping schedule, please call our office to set up your pull frequency.
Roll-Off Guidelines
- Your Dumpster must be in a consistent spot and accessible so that the operator can back into and safely walk around all sides of the container.
- We recommend making sure your dumpster is accessible the night before your scheduled pull. I.e. dumpster is out of and away from buildings, no cars or other items are blocking the container or the throughway to the container, etc.
- Containers that are inaccessible for any reason will not be serviced and a trip fee will be applied.
- Material that is too long to fit inside the Roll-off must be cut down and there must not be any material exceeding the top rail of the container.
- To Schedule a pull please call our office at 570-425-2081. We ask that you give us as much notice as possible, however we can generally service your container within 48 hours from when you call to schedule.
Recycling
Although we fully support recycling, we do not feel that it is right to force the public to pay for a service they may not want or are not going to use. We believe it should be the consumer’s choice whether they recycle or not. It should not be imposed upon them by their local government. Therefore, we will be doing what we feel is both right and fair by offering single stream recycling as an additional service to customers who are interested.
We will not be starting the recycling service right away, as we need to get our trash routes in order and settle in. You should have received a recycling letter with your invoice with a response form on the bottom. Once we have received all the responses to this letter, if we have an adequate number interested, we will make a plan and set pick-up days for recycling. You will receive another letter at that time informing you of the recycling plan. Please reply by filling out and returning the Letter Response Form included with the recycling letter. Any questions regarding the Single Stream Service can be directed to our office.
Holiday Procedure
We do our holidays differently than Zerbe Refuse, so please read carefully.
When there is a holiday, we run one day behind from the day of the holiday. We end the week by picking up Thursday AND Friday customers on Friday, using Saturday morning if needed.
We encourage all customers to put their trash out the night before their normal pick-up day to maintain routine and reduce confusion.
For example: if a holiday is on a Monday, Monday customers will be picked up Tuesday. Tuesday customers will be picked up Wednesday. Wednesday customers on Thursday. Thursday customers on Friday. Friday customers on Friday or early Saturday morning if needed.
To the right is a copy of our 2024 holiday list. Click the image to be taken to a downloadable, printable version.
Things that cannot be disposed of
Do not dispose of any of the following in your waste receptacle:
- “Covered Devices” (TV’s, Computers, Printers, etc.),
- tires,
- refrigerators/freezers,
- hazardous material (oil, wet paint, flammable liquids),
- large Batteries/battery packs,
- construction debris (drywall, plaster, wood, shingles, etc.),
- clean-fill materials (rock, block, brick, dirt, concrete).
These materials must be recycled or disposed of in a separate manner. Please contact our office for details.
Burn Barrels
For safety and liability reasons we DO NOT dump burn barrels. We understand that many folks burn their waste and dispose of the ashes. Please bag your ashes and place them in your waste receptacle. Please do not exceed fill carts more than half way with ashes for 35 gallon carts, and one third of the way for 95 gallon carts. Exceeding these limits will make the carts difficult, if not impossible to dump and may damage the cart.
We can dispose of worn out burn barrels for an additional fee. However, the must be completely empty.
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